Frequently Asked Questions

Visiting the Gallery

Do I need an appointment to visit?

No appointment is needed during regular gallery hours. If you cannot make it during our regular hours, we are happy to arrange a private visit by phone, email, or through our contact form. We also offer in-home visits where we come to you.

Where is Galaray House located?

We are located at 450 Harrison Avenue, Suite 37-39 in Boston's South End, within the SoWa Arts District.

Is parking available near the gallery?

Yes. Street parking is available within a short walk, and we have a lot directly behind our building at 369 Albany Street. The first 30 minutes in the lot are free.

Is the gallery accessible for visitors with mobility needs?

Yes, Galaray House is fully accessible.

Do you host private viewings or after-hours appointments?

Absolutely. Just reach out and we will schedule something that works for you. We are also happy to bring artwork to your home if you are within 40 miles of Boston.

Buying Art

How do I purchase artwork I see online?

Each piece on our website includes an Inquire button. Simply follow those steps and our team will follow up within one business day. If you spot something on social media, send us a DM and we will take it from there. You can also browse all available artwork here.

Do you offer payment plans or installment options?

We do not typically offer payment plans at this time.

Can I try artwork in my home before purchasing?

We do not offer trial placements, but we are happy to arrange an in-home visit where we bring the works you are interested in directly to your space so you can see them in context before committing. Contact us to arrange a visit.

Do you ship artwork?

Yes. We ship artwork worldwide and can coordinate the full logistics on your behalf. Get in touch for shipping inquiries.

Do you offer installation services?

Yes. We work with a network of experienced art installers and can coordinate professional installation for your purchase.

What is your return or exchange policy?

All sales are final. We encourage collectors to take their time, ask questions, and use our in-home visit service to feel confident before purchasing. Our team is always happy to help.

Working with the Gallery

Do you work with interior designers?

Yes, and we love it. We work with interior designers regularly on residential, hospitality, and commercial projects. Reach out and we will walk you through how we can best support your project and your clients.

Can you help source artwork for a corporate or commercial space?

Absolutely. We have experience sourcing artwork for offices, hospitality environments, and other commercial spaces. Contact us to discuss your project and we will help identify the right works.

Do you offer art consulting services?

Yes. Whether you are starting a collection, designing a space, or looking for a specific type of work, our team is available to consult and guide you through the process. Start the conversation here.

Can I commission a custom work through the gallery?

Yes. We are happy to facilitate commissions with our represented artists. Reach out to start the conversation and we will match you with the right artist for your vision.

Collecting

I have never bought original art before. Where do I start?

Come visit us. Seriously. Walking through the gallery, talking to our team, and seeing work in person is the best first step anyone can take. You are also welcome to call or email if you would like to talk through it before your visit. There are no wrong questions here.

How do I know if a piece is right for my space?

Ultimately it comes down to how a work makes you feel. Technical considerations like scale, color, and medium matter, but the most meaningful collections are built on genuine emotional responses. Our team can help you think through both the feeling and the practicalities. Browse available work here.

Do you offer framing services?

We do not offer in-house framing, but we have a network of excellent framers we can refer you to depending on your location and needs. Ask us for a referral.

Artists

How do I submit my work for consideration?

All submissions are reviewed through our formal artist submission process. Please visit our Artist Submissions page to learn more and submit your work. Please note that we do not review work in person, and due to the volume of submissions we receive, we are only able to follow up with artists whose work aligns with our current program.

How often do your exhibitions change?

We rotate our exhibitions monthly, so there is always something new to discover at the gallery. Check our Events page for upcoming openings and programming.

Can I meet the artists in person?

We represent artists from across the country and around the world, so in-person studio visits are not always possible. That said, we are happy to help facilitate both in-person and virtual studio visits with our artists whenever we can. Just ask us.